Pharmacy Benefits Explained

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Your EOB Is a Tool, Not a Bill

Basic understanding of the Explanation of Benefits (EOB) process can help you can feel more confident about how your health insurance is applied to medical bills. It can also empower you to speak up if something seems off. Here's how this works behind the scenes and the most common questions we hear regarding EOBs.

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7 Hacks for Managing Your Health Plan

Health insurance doesn't have to be complicated. Members can make the most of their health plans with a few easy hacks. Our expert shares some inside tips for using your health plan.

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9 of Your Frequently Asked Insurance Questions Answered

Every day our customer service advocates answer calls from members with questions about their health plans. Many of the answers to the most frequently asked questions can be found on BlueCross’s online portal, My Health Toolkit®.